{"code":200,"data":{"activity":"10/25~10/29, Mercari Up to 10% off! Don't Miss Out!\n10.24-10.28, Yahoo! Auction 0 Purchase Fees Now !\n10/1-10/31, Three \"0 Proxy Fee\" coupons daily!","asin":"m41997647002","attributes":null,"available":true,"beforeAddToCartNote":{"Title":"Attention","NoteList":null},"beforeAddToCartNotice":{"Title":"Attention","NoteList":null},"beforeAddToCartPopupAdditionServices":true,"buyNotice":[{"title":"1. How do I use the Doorzo proxy shopping service?","content":["1. Please confirm all product details before purchasing. Once confirmed, you can buy or add to the cart. Doorzo offers the convenience of checking out multiple items from various shopping sites all at once.","2. After you pay for the items and the proxy purchase fee, Doorzo will proceed with purchasing the item you selected.","3. Once the seller ships the items and they arrive at Doorzo’s warehouse in Japan, the order status will update to [Order Arrived]. You can then either consolidate the items for shipping or pay for international shipping separately."]},{"title":"2. How much is the proxy purchase fee?","content":["The proxy purchase fee is","Single item's purchase price < ￥7000, proxy purchase fee: ￥200;","Single item's purchase price ≥ ￥7000, 3% of the JPY amount (Minimum: ¥210, Maximum: ¥300)","The fee is displayed in the item details on the product page."]},{"title":"3. How do I know if the purchase is successful? What if it's out of stock?","content":["Once you’ve paid for your order, a successful purchase will show the status \"Purchased/Not arrived yet.\" If the purchase fails or the order is canceled due to seller issues, you’ll receive a refund (including the item cost and proxy purchase fee) within three business days after the seller notifies us."]},{"title":"4. How is domestic shipping in Japan charged?","content":["Refer to the \"Japan Domestic Shipping\" on the item's page. If the fee is marked \"Free\" there is no charge. If a specific amount in JPY amount is listed, you will be responsible for the cost. Actual costs may vary depending on the shipping method chosen by the seller. The final amount will be included in the international shipping adjustment, and both fees should be paid together."]},{"title":"5. How much does international shipping cost?","content":["International shipping fees are determined by the package’s actual weight or volume and the chosen shipping method. Delivery times and costs vary depending on the method. To estimate the international shipping fee, use the \"Shipping Calculator\" available in the quick toolbar on the right side of the webpage.","Alternatively, you can check the international shipping fee by selecting the shipping method in【My Order】once your order has arrived at the warehouse."]},{"title":"6. What is shipping insurance?","content":["① Uninsured shipping: The order is shipped without a tracking number. While the cost is cheaper, there is no protection or compensation for lost items.","② Insured shipping: The order is shipped with a tracking number. Although the cost is higher, it guarantees compensation for lost items.","The specific shipping method is determined and provided by the Japanese seller. It is recommended to choose the option with \"Shipping Insurance\" when ordering."]},{"title":"7. Are customs duties (import fee) required?","content":["Customs duties are determined by local customs officials upon the package's arrival in the destination country. You are responsible for paying any required duties according to customs regulations."]},{"title":"8. What items are prohibited from being shipped?","content":["International shipping cannot handle hazardous items such as flammable, explosive, or toxic goods, or items prohibited by the destination country's regulations. ","Air shipping methods cannot be used for shipping items classified as hazardous materials.","Please be aware that if the carrier or customs refuse or return such items, you will be responsible for all related costs."]},{"title":"9. Will the items be inspected upon arrival at Doorzo Japan warehouse?","content":["Upon arrival at the warehouse, we inspect the package for any visible damage from transportation and will contact the seller if we find any issues. ","Since we do not offer free inspection services, we cannot make any commitments regarding missing or incorrect items, nor can we provide solutions for such issues. If we find that a missing item was left in our warehouse, we will promptly send it to you. If you receive an 'empty package,' please follow the 'No Empty Box Guarantee' process to request reimbursement. Please consider these risks when making your purchase decision.","You can purchase the \"Item Inspection Service\" to verify the item's basic conditions, however, it does not cover quality, functionality, or authenticity. Alternatively, you may choose the \"Pre-Storage Photo Service\" for a detailed inspection."]},{"title":"10. Is there an authenticity guarantee?","content":["As a proxy purchasing platform, Doorzo assists you in buying specified items but does not have the capability or obligation to authenticate the items. We cannot guarantee the authenticity of the items. Please make sure to carefully review the item information before placing your order.","You can get additional authenticity guarantees through the following methods:","① Choose platforms such as Rakuten, Amazon, AmiAmi, and Pokemon Center for stricter product verification.","② Select items listed by shops operating on the platforms.","③ Some Mercari and Yahoo Japan auction items offer an \"Authenticity Check\" service, allowing you to have the purchased items authenticated.","④ Purchase the \"Pre-Storage Photo Service\" to verify your items upon arrival at the warehouse and to file a complaint if necessary."]},{"title":"11. Can I get a refund or return the item?","content":["You can add an order message by clicking \"Leave a Message\" on the \"Order Submission\" page when making a purchase. We will contact the seller once your message is approved. ","Please note that messages not following our guidelines may lead to order cancellation, so please use the messaging feature carefully.","Messages we can’t assist with include those asking about price negotiations, the item’s condition, quality, size, authenticity, tags, additional photos, or packaging details."]},{"title":"12. Can I get refunds and returns?","content":["After an order is placed and payment is completed, cancellations are not accepted. Please make sure to review the item details and your decision carefully before placing your order."]},{"title":"13. When will the Japanese seller ship my order?","content":["Japanese sellers typically have slower shipping times, usually taking 3 to 7 days. Occasionally, it might take even longer, so we appreciate your patience.","If your order hasn’t shipped two weeks after it was placed, please reach out to customer service for assistance."]},{"title":"14. Why has my order not been processed for such a long time?","content":["Our system analyzes the product description, seller profile, and ratings, and uses Doorzo's historical order data to determine if the item qualifies for automatic purchase.","Orders that cannot be purchased directly require manual processing. Manual order processing is available from 10:00 AM to 7:00 PM (JST). Orders placed in the evening will be processed sequentially the following morning."]},{"title":"15. Why are some items marked \"Not Supported\" and cannot be purchased?","content":["To protect your interests, Doorzo blocks certain untrustworthy sellers and products that cannot be shipped internationally. ","Additionally, items that are prohibited, restricted, or fragile may be listed as \"Not Supported.\""]},{"title":"16. What bonus services does Doorzo offer?","content":["Doorzo offers free additional services, including【Free New Box】,【No Empty Box】and【Precise Weight】to ensure you have a better shopping experience."]}],"cat":null,"catalogId":"","deliveryType":"0","desc":"「[ポイント図解]クレーム対応の基本がしっかり身につく本対応のイロハからお詫びメールの書き方まで押さえておきたいポイント33」\n舟橋孝之 / インソース\n定価: ￥ 1300\n\n#舟橋孝之 #舟橋_孝之 #インソース #本 #社会／一般","descText":"「[ポイント図解]クレーム対応の基本がしっかり身につく本対応のイロハからお詫びメールの書き方まで押さえておきたいポイント33」\n舟橋孝之 / インソース\n定価: ￥ 1300\n\n#舟橋孝之 #舟橋_孝之 #インソース #本 #社会／一般","desiredInfo":{"allowDesired":false,"desiredStatusStr":"","desiredPriceStr":"","remainingCounterofferTodayNum":0,"note":"1.The maximum is 20% off the original price by requesting a custom offer.
2.Each item only has one counteroffer chance on the platform, and once submitted, it cannot be changed.
3.After the offer is accepted,all users can purchase the product at the offered price.
4.The product will be automatically added to your favorites after the offer. When the price matches the offered amount, you will be notified via push notification and in-site messages.
5.Click to view note >本>人文","Cid":"5>72>669","BrandId":0,"DeliveryPlace":"福島県","SellerPraise":270},"originExtPrice":200,"originPrice":800,"price":800,"priceRMB":"39","priceStr":"800","property":["Second-hand","No apparent damage/stain"],"recommend":null,"related":null,"seller":{"avatar":"https://sig-resource.oss-ap-northeast-1.aliyuncs.com/logo/head-default-mercari.png","buyNum":0,"hasCollect":false,"homePage":"68747470733a2f2f7777772e6d6572636172692e636f6d2f6a702f752f3231373839303932302f","name":"kiyo","quickShipper":false,"ratingBad":"0","ratingGood":"270","ratingNormal":"0","sid":"217890920","starRatingScore":"","verified":false},"share":{"image":"https://img11.mokaki.cn/item/detail/orig/photos/m41997647002_1.jpg?1713010828","subTitle":"","title":"[ポイント図解]クレーム対応の基本がしっかり身につく本対応のイロハからお詫び…","url":"https://sig.doorzo.com/?n=Sig.Front.SubSite.AppMercari.DetailPage&url=68747470733a2f2f7777772e6d6572636172692e636f6d2f6a702f6974656d732f6d34313939373634373030322f&download=true"},"shipmentGlobal":"Apply after arriving at the Doorzo warehouse","shipmentJPYPrice":"0","shipmentNotice":"","signUrl":"https://sig.doorzo.com/url/3EsjfG","slider":["https://img11.mokaki.cn/item/detail/orig/photos/m41997647002_1.jpg?1713010828","https://img11.mokaki.cn/item/detail/orig/photos/m41997647002_2.jpg?1713010828","https://img11.mokaki.cn/item/detail/orig/photos/m41997647002_3.jpg?1713010828"],"sliderNeedCheckSensitivity":false,"supportZTO":false,"thirdOriginPrice":600,"thirdOriginPriceBeforeDiscount":600,"thirdOriginPriceRMB":"30","updatedStr":"Updated on Oct-3","updatedTime":"2024-10-03T00:15:42+08:00","usedGoodsNote":"No cancellations or returns after purchase. Please consider before buying."}}

[ポイント図解]クレーム対応の基本がしっかり身につく本 対応のイロハからお詫び…

[ポイント図解]クレーム対応の基本がしっかり身につく本対応のイロハからお詫び…